| Terms of Sale & Ordering Instructions |
All prices are in US dollars; payment may be by check, money order, credit card (Mastercard, VISA, American Express), Paypal, or interbank transfer. Minimum order amount is $20. Please note that checks not drawn on a US bank will cost an extra $20 to process, and that international transfers may also be subject to additional bank fees.
We take care to make sure our catalog is up to date, but note that our online shopping cart system does not automatically check availability. After placing your online order, we will send you a personal email confirmation. Since we are often travelling to shows and auctions, your order confirmation may not arrive immediately (patience, please!), but pens will always go to those who reserve them first. Contact us at
All items
are guaranteed original and as described. Our fountain pens and pencils have been
professionally serviced and are warranted to be in good working order unless specifically noted
otherwise. Old rubber sacs and cork seals are replaced, nibs smoothed, and each pen is dip-tested. Ballpoints and
rollerballs may need new refills; pencils may need fresh erasers. Measurements
refer to pen length when closed. Unless otherwise noted, a "set" consists of a fountain
pen and a matching twist-action mechanical pencil; set measurements normally apply to the longest item, usually the pen. If you
find an item unsatisfactory, we only ask that you return it promptly in the same condition
in which you received it. |
Online ordering is fast, convenient, and secure. Although we enjoy talking with our customers, we strongly recommend that orders be placed through our website rather than by telephone. We can usually be reached weekdays during regular business hours (EST) at +1 401 351 7607.
We remove sold items from the catalog promptly, so if you wish to keep a record of a description or photograph, it will be easiest to make a copy at the time you place your order.
Gift wrapping for most items is available for an additional $6. This includes an attractive presentation box, along with a sheet with descriptive information and instructions for care and filling. The box will accommodate single pens or pencils up to 16 cm long, as well as most unboxed pen-pencil sets. Gift wrapping for bulkier items such as desk sets and boxed pens is not available at this time.
We ship worldwide! Our rates are weight-based, with basic insured delivery by First Class in the USA starting at $6 (though a few small items, such as replacement seals and gaskets, are now priced with shipping included). On average, delivery time will run between two days and a week.
If you need guaranteed next-business-day or second-business-day delivery, or if you want your package to be trackable online, we offer shipment by Express Mail starting at $20. Please note that Express Mail is the only domestic USPS service that provides online tracking and guaranteed delivery by a given date; if on-time delivery is critical, we strongly recommend Express Mail.
For deliveries outside of the USA, Global Priority Mail is a fast and economical service. Delivery at the destination country is by the local postal service, and basic online tracking is available. Insurance is limited to $100, however, and there are a number of countries for which Priority Mail is not available -- Italy being the most notable instance (full USPS list of countries and services here).
For higher-value items, we recommend either Registered Mail, starting at $20, or Global Express Mail, starting at $25 ($20 for Canada), insurance included. Registered Mail offers maximum security, but can be very slow -- up to several weeks, in some cases. Express Mail is fast and fully trackable, but will not deliver to Post Office box addresses, since delivery at the destination country is done by a local courier company. For very inexpensive items, we also offer ordinary airmail; this service does not include insurance, and is at buyer's risk. We strongly recommend other options for anything worth over $100, and reserve the right to refuse ordinary airmail shipment for orders paid via Paypal.
FedEx combines speed and security, but costs on average more than twice as much as Express Mail or Registered -- around $50-60 for a typical international shipment. For FedEx, please make a note under Special Requests in the shopping cart, and we will provide an exact quote.
In all cases, payment of duty and any local taxes is the responsibility of the purchaser. Please note that we do not use UPS within the USA, since they are inordinately fond of leaving packages on porches.
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| Prices & availability current as of 12 May 2008 | Mailing address: PO Box 41452 |
| Copyright © 1997-2008 David Nishimura. All rights reserved. | Providence, RI 02940-1452 (USA) |
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